E-consultation and Web 2.0 - Revision history

Dave: /* Collecting stories */

2007-11-20T20:49:06Z

‎Collecting stories

Dave: /* Wikiwiki sites */

2007-11-20T20:42:39Z

‎Wikiwiki sites

Dave: /* Collaborative writing */

2007-11-20T20:41:47Z

‎Collaborative writing

Dave: /* Mapping opinions */

2007-11-20T20:28:36Z

‎Mapping opinions

Dave: /* Discussing issues */

2007-11-20T20:25:16Z

‎Discussing issues

Dave: /* Mapping opinions */

2007-11-20T20:18:23Z

‎Mapping opinions

Dave at 20:17, 20 November 2007

2007-11-20T20:17:21Z

New page

Compare these two sites:
#[http://www.consultationni.gov.uk/ Northern Ireland Departments Consultation Register]
#[http://wheel.e-consultation.org/ The Wheel's Active Citizenship Consultation]

#A very traditional web site that,
#*puts on-line the paper-based process,
#*requires people to read long PDFs in sometimes difficult language
#*in most cases expects written replies on paper.
#A story-collecting site that,
#*collects personal experiences of what it is to be an active citizen in Ireland,
#*used to build up a more subtle picture of today's citizens,
#*to include in a submission to the Taoiseach's Taskforce on Active Citizenship.

==Collecting stories==
The second is the Web 2.0 approach. It encourages ordinary people and workers to tell stories of what they think is important, rather than just answer the questions that officials worry about. Here we see reflective citizenship at its best.

To succeed, such approaches require:
*A willingness to listen to stakeholders in their own words, and reflect on what you hear.
*Publicity to establish awareness among the stakeholder group.
**(in this case, via the community and voluntary sector members of The Wheel)
*A clear web site inviting visitors to participate.
*Very easy ways of submitting content
**(in this case, multiple channels: web forms, e-mail, SMS text messages and voice mail recordings)

Another example is [http://www.patientopinion.co.uk/ Patient Opionion], which collects opinions and experiences from users of NHS services.

==Discussing issues==
Once you have discussions on a site, people can explore problems and suggest solutions.

*[http://forums.e-democracy.org/ Issues forums]
**have been developed for people to discuss local issues,
**some of which are then taken up by officials or councillors,
**to raise officially in council debates and committee hearings.

==Mapping opinions==
[[Image:Pbni map shankill.jpg|thumb|right]]
We tried comparing conventional consultation with a Google maps mash-up.

*The topic was the [http://www.pbni.org.uk/index/publications/consultation.htm Probation Board consulation] on their estates review.
**Which probation offices or reporting centres should be closed, moved or opened.
*They wanted the views of ex-offenders,
**some of whom could barely read or write
*We compared:
**the conventional consultation document and response form, with
**getting ex-offenders to add comments to markers on Google maps.
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]

@@ Line 67: / Line 67: @@
 *David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.
-*The Guido Fawkes bloggers group edited it to satirise New Labour
+*The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.
 ===Other group report writing software===

@@ Line 57: / Line 57: @@
 Many people can work together writing documents using Web 2.0 tools.
-*Wikiwiki sites
+===Wikiwiki sites===
-**allow groups of people to easily edit web pages, as on:
+*allow groups of people to easily edit web pages, as on:
-***[http://en.wikipedia.org/ Wikipedia] and this site.
+**[http://en.wikipedia.org/ Wikipedia] and this site.

←Older revision		Revision as of 20:28, 20 November 2007
Line 53:		Line 53:
	*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]		*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]
	*They found it much easier to follow Google maps than fill in the consultation questionnaire.		*They found it much easier to follow Google maps than fill in the consultation questionnaire.
		+
		+	==Collaborative writing==
		+	Many people can work together writing documents using Web 2.0 tools.
		+
		+	*Wikiwiki sites
		+	**allow groups of people to easily edit web pages, as on:
		+	***[http://en.wikipedia.org/ Wikipedia] and this site.

@@ Line 23: / Line 23: @@
 **(in this case, multiple channels: web forms, e-mail, SMS text messages and voice mail recordings)
-Another example is [http://www.patientopinion.co.uk/ Patient Opionion], which collects opinions and experiences from users of NHS services.
+Other examples:
 ==Discussing issues==

@@ Line 27: / Line 27: @@
 ==Discussing issues==
 Once you have discussions on a site, people can explore problems and suggest solutions.
+[[Image:Childs play.jpg|thumb|right]]
-*[http://forums.e-democracy.org/ Issues forums]
+*Chat rooms
-**have been developed for people to discuss local issues,
+**allow immediate reactions, show feelings and collect new ideas.
-**some of which are then taken up by officials or councillors,
+**Used by East Belfast Partnership Board for a discussion between schoolchildren on human rights.
-**to raise officially in council debates and committee hearings.
+***Internet only neutral venue in East Belfast (before the Odyssey)
 ==Mapping opinions==

@@ Line 40: / Line 40: @@
 **Which probation offices or reporting centres should be closed, moved or opened.
 *They wanted the views of ex-offenders,
-**some of whom could barely read or write
+**some of whom could barely read or write.
 *We compared:
 **the conventional consultation document and response form, with
 **getting ex-offenders to add comments to markers on Google maps.
 *[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]