Difference between revisions of "Identifying issues"

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What issues concern participants? What problems should the consulting body be looking at? What can we learn from participants experiences? These are questions often asked at some stage during a consultation (often, but not always, at the beginning). There are technologies to help collect these stories and issues, from e-mail addresses for complaints and compliments to story-telling blogs.
 
What issues concern participants? What problems should the consulting body be looking at? What can we learn from participants experiences? These are questions often asked at some stage during a consultation (often, but not always, at the beginning). There are technologies to help collect these stories and issues, from e-mail addresses for complaints and compliments to story-telling blogs.
  
*An e-mail address or online comment form  
+
*An e-mail address or online comment form
 
 
 
**[http://www.belfastcity.gov.uk/complaints.asp" Belfast City email us]
 
**[http://www.belfastcity.gov.uk/complaints.asp" Belfast City email us]
 
**[http://www.uppercase.co.uk/forms/contactform.htm" Newtownabbey make your comments]
 
**[http://www.uppercase.co.uk/forms/contactform.htm" Newtownabbey make your comments]

Revision as of 11:53, 9 July 2006

What issues concern participants? What problems should the consulting body be looking at? What can we learn from participants experiences? These are questions often asked at some stage during a consultation (often, but not always, at the beginning). There are technologies to help collect these stories and issues, from e-mail addresses for complaints and compliments to story-telling blogs.